Privacy Policy

Introduction

Welcome to Intactic Group (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, and protect information when you visit and interact with our corporate portal, intacticgroup.com. This policy is effective as of the date listed above and applies to all visitors regardless of geographic location.

Venture Scope Notice: This policy applies exclusively to the corporate website intacticgroup.com. Intactic Group operates as a technology holding company. Our autonomous ventures, including the e-commerce platform Chatta Metro, the PDF productivity suite PdfingPro, and the machine learning initiative Intin AI, operate on their own respective domains and maintain separate privacy policies.

Because each venture handles different data types (for example, Chatta Metro processes transactional checkout and payment data, while PdfingPro processes all user documents strictly locally in the browser by design), this policy does not govern, and we do not accept liability for, the independent data practices of our portfolio ventures. If you use any venture product, please review the privacy policy published on that venture’s own domain.

What Information We Collect

When you visit intacticgroup.com, we may collect two types of information:

• Contact Form Submissions: If you use our contact page or email us, we collect the details you provide voluntarily. This includes your name, email address, company or organization, and the content of your message.
• Newsletter & Notify Sign-ups: If you opt in to receive updates about Intin AI or other Intactic Group ventures, we collect your email address. You may unsubscribe at any time using the link provided in every email we send.
• Web Analytics Data: We automatically collect standard, non-identifying traffic information via Google Analytics 4 (GA4). This includes page views, session duration, browser type, device operating system, referral source, and generalized location data (country or region level). IP addresses are anonymized by GA4 before storage. Analytics cookies are set only with your consent.

This website does not require user registration or user accounts. We do not collect sensitive physical location details, payment information, or personal identifiers other than what you submit in our contact forms.

How We Use Your Information

We use the information collected on this site for the following business purposes:

• To respond directly to inquiries, proposals, and customer service requests submitted via our forms.
• To monitor website traffic, analyze site navigation patterns, and optimize the rendering speed and layout of our pages.
• To manage consent logs regarding user cookie preferences.

Explicit Guarantee: We do not sell, rent, trade, license, or lease your contact information or analytical data to any third-party marketing companies, brokers, or advertisers under any circumstances.

Data Sharing & Third Parties

We share information only with third-party service providers essential to the security and operational diagnostics of our site:

• Google Analytics 4: We use Google Analytics 4 (provided by Google LLC) to compile anonymous usage statistics. Google processes this data under its own privacy framework, available at policies.google.com/privacy. Analytics cookies are enabled only with your consent, which you can manage via our cookie consent banner.
• Hosting & Security Infrastructure: Our site is served globally using secure cloud hosting and content delivery providers. Standard access logs (IP address, timestamp, request headers) are recorded for security monitoring and firewall logging.

Other than these services, we do not share your information unless required to do so by the laws of Bangladesh or international jurisdictions in response to a valid court subpoena or government regulatory order.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy:

• Contact form submissions: Retained for the duration needed to respond to your inquiry, plus up to 24 months thereafter for record-keeping and follow-up reference.
• Newsletter subscriptions: Retained until you unsubscribe. Upon unsubscribe, your email is removed from our active mailing list within a reasonable period.
• Google Analytics 4 data: Subject to GA4’s retention settings, which we configure to the shortest available period consistent with our analytical needs (typically 14 months).
• Technical logs: Retained for up to 90 days for security and troubleshooting purposes.

When data is no longer needed, we either delete it or anonymize it so that it can no longer be associated with you.

Your Rights

We respect your privacy rights globally and offer the following controls to all users:

• Right to Access: You may request a copy of the contact submissions and correspondence associated with your email address.
• Right to Rectification: You may request that we correct any inaccurate contact details or operational specifications.
• Right to Deletion: You may request that we delete all your historical contact submissions and messages.

To execute any of these rights, please email your request to legal@intacticgroup.com. We will respond and process your request within 30 days.

Cookies

We use essential cookies to store consent configurations, and performance cookies (Google Analytics) to measure visitor volumes.

For a comprehensive breakdown of the cookies we deploy, their lifespans, and instructions on how you can opt out of analytical tracking, please review our separate Cookie Policy page.

Children's Privacy

Our corporate website is designed for business-to-business inquiries and software development consultations. It is not directed at or intended for children under the age of 13 (or under 16 in relevant jurisdictions).

We do not knowingly collect or solicit personal information from children. If we learn that a child has submitted personal details through our contact forms, we will take immediate steps to delete that data from our records.

Changes to This Policy

We may update this Privacy Policy periodically to reflect shifts in our corporate structure or regulatory expectations. Any modifications will be posted directly to this page with an updated “Last updated” timestamp.

For substantial changes that alter how we process personal information, we will post a prominent notification banner on the website header prior to the change taking effect.

Contact Information

For questions regarding this policy, or to submit access, correction, or deletion requests, please contact our legal representative: